Last updated: 15 February 2026
Returns and exchanges are accepted within [X] days of delivery.
Items must be unused, unwashed, unworn, and include original tags and packaging.
Sale/discounted items (if marked final sale).
Underwear/intimates (for hygiene reasons).
Custom-made or altered items.
If you receive a damaged, defective, or incorrect item, contact us within [48 hours / 7 days] with photos and your order number.
Approved refunds are issued to the original payment method where possible.
Shipping fees are non-refundable unless the item is faulty or we made an error.
Email: [your email]
Include order number, item(s), reason, and photos (if faulty).